Excellent friendly service
Perfect service! One of the best and easiest companies I've worked with from abroad.
Awful Customer ServiceAfter ordering a Sony a7iii battery I was informed I would have to pay an extra 12 delivery as I am not in Mainland UK! Since when was Scotland separated? UK digital had no compromise and were unwilling to fulfil the order in any way or even split the postage cost.So 18 delivery for a small Sony camera battery!This company really needs to look at it's processes/customer services and think hard if they want to gain and keep new customers!
If a camera is needed this is the place for the range quality and advise by pleasant staff. It's a very comfortable atmosphere.
Horrible experience with Ukdigital.I bought a Sony 18-105mm lens from them recently and sent it back because it wasn't right for my needs (bad in low light). They sent me an email saying they would charge me 75 (eventually reduced to 60, lucky me) from a my refund because their returns policy was 14 days and not 30. This was not made clear on their website, if it was I obviously would've sent it back before 14 days, not 30, it gives the impression that they offer a 30 day returns policy. Disappointing. I've sent stuff back to gray market stores on the other side of the world and got a full refund and was under the impression I would be safe with a UK seller. Oh well, you live and learn. Just not nice to deal with a retailer who holds their customer with such contempt.
UK Digital is a UK Electronics Store based in Clitheroe, North West England. UK Digital is located at Unit 8, Deanfield Court, Link 59 business park, Clitheroe BB7 1QS, UK.
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