Good service but no stock mail order only
Purchased a Broil King gas grill online 2 years ago. From delivery to after-care, this store was exceptional. I had some issues with assembly on day-one and some minor issues developing two years on... in both cases, both the store and Broil King customer care were above expectation. Highly recommended.
Ordered a Genesis E310 on Tues for Weds delivery, taking advantage of " free next day delivery" You know what's coming!........Took a day off work Weds, nothing arrived despite Palletways ( BBQ World's carrier) stating on their track n trace 17:00 Weds.Thursday arrives, neighbours ring me saying a large pallet has been delivered in full view of passing public, great I thought 700 BBQ free to anyone that can carry it away.I email BBQ World on the Tues ( aka Dawson Dept Store) no response on Weds until I called THEM, I had already set out my stool citing that my ' contract' of purchase is with you NOT your carrier before you begin to bat off blame to them, its not my problem.I've got history with Palletways before, they delivered a Quad bike to me 3yrs ago but the engine was red hot and the delivery guy knew everything about the bike, he denied starting it.If I was you BBQ World I would look closely at your chosen carrier, sometimes price isn't the only consideration, I've seen a few negative reviews blaming Palletways, in this internet purchasing world we live in, reviews ( and price) are king
They have a wide selection of gas and charcoal BBQs and also accessories. Their prices were the best I could find online. Easy to use online shop with clear delivery options. Items delivered as ordered, very well packaged and with clear documentation. They kept me informed throughout the process, including a one hour delivery slot notification on the day of delivery. To top it all, I received a free accessory with my purschase. Great stuff.
Used mail order via their website to buy Weber bbq accessories. They have a great selection of gas and charcoal grills and the accessory section of the website is huge.The website is very easy to use.Far cheaper than anywhere else and free next day delivery when you spend over 50.
BBQ World is a UK Department Store based in Clitheroe, North West England. BBQ World is located at 54-56 King St, Clitheroe BB7 2EU, UK.
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